RISWIS Core Banking System - Task Breakdown & Implementation Plan

Version: 1.0 Date: January 2025 Document Owner: RISWIS Development Team Status: Implementation Ready

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Table of Contents

1. Executive Summary

2. Project Phases Overview

3. Phase 1: Core System Completion

4. Phase 2: Customer-Facing Applications

5. Phase 3: Advanced Integrations

6. Phase 4: Market Deployment

7. Ongoing Maintenance Tasks

8. Resource Requirements

9. Risk Management

10. Success Criteria

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Executive Summary

This document outlines the comprehensive task breakdown for completing and deploying the RISWIS core banking system. Based on extensive codebase analysis, the system is approximately 85% complete with a solid foundation requiring focused effort on customer-facing applications, advanced integrations, and market deployment.

Current System Status

• ✅ Core Banking Engine: 95% complete

• ✅ Internal Staff Applications: 90% complete

• ✅ Transaction Processing: 95% complete

• ✅ Loan Management: 90% complete

• ✅ Risk Management: 85% complete

• ⚠️ Customer-Facing Apps: 15% complete

• ⚠️ External Integrations: 40% complete

• ⚠️ Production Deployment: 60% complete

Timeline Overview

• Phase 1: 2-3 months (Core completion)

• Phase 2: 3-4 months (Customer applications)

• Phase 3: 2-3 months (Integrations)

• Phase 4: 1-2 months (Market deployment)

• Total Duration: 8-12 months to full market readiness

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Project Phases Overview

Phase 1: Core System Completion (Months 1-3)

Objective: Complete remaining core banking functionality and stabilize the platform

Key Deliverables:

• Customer mobile banking application

• Internet banking portal

• Advanced reporting modules

• System performance optimization

• Security hardening

Phase 2: Customer-Facing Applications (Months 4-7)

Objective: Develop comprehensive customer self-service capabilities

Key Deliverables:

• Mobile banking app (iOS/Android)

• Web banking portal

• USSD banking integration

• Customer onboarding portal

• Self-service features

Phase 3: Advanced Integrations (Months 8-10)

Objective: Integrate with external payment systems and regulatory platforms

Key Deliverables:

• Payment gateway integration

• Mobile money connectivity

• Central Bank reporting

• Credit bureau integration

• International remittance systems

Phase 4: Market Deployment (Months 11-12)

Objective: Deploy to production and onboard pilot customers

Key Deliverables:

• Production infrastructure setup

• Pilot bank implementation

• Staff training programs

• Go-live support

• Post-deployment optimization

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Phase 1: Core System Completion

1.1 Backend API Completion

Task 1.1.1: Complete Missing API Endpoints

Priority: HIGH Effort: 2 weeks Assignee: Backend Developer

Subtasks:

• Implement missing financial reports APIs

• Complete compliance reporting endpoints

• Add advanced loan management APIs

• Implement bulk operation endpoints

• Add system health monitoring APIs

Acceptance Criteria:

• All API endpoints documented in OpenAPI spec

• 100% test coverage for new endpoints

• Performance benchmarks met (<500ms response time)

• Security review completed

Task 1.1.2: Database Optimization

Priority: HIGH Effort: 1 week Assignee: Database Administrator

Subtasks:

• Optimize slow queries identified in performance testing

• Add missing database indexes

• Implement query result caching

• Set up database monitoring

• Configure automated backup verification

Acceptance Criteria:

• Query performance improved by 50%

• Database monitoring dashboard operational

• Backup verification automated

• Connection pooling optimized

Task 1.1.3: Error Handling & Logging Enhancement

Priority: MEDIUM Effort: 1 week Assignee: Backend Developer

Subtasks:

• Implement centralized error handling

• Add structured logging with correlation IDs

• Set up error alerting and monitoring

• Improve API error responses

• Add request/response logging

Acceptance Criteria:

• Consistent error handling across all endpoints

• Structured logs with searchable metadata

• Error alerting configured for critical issues

• API documentation includes error scenarios

1.2 Frontend Core Completion

Task 1.2.1: Mobile Responsiveness Optimization

Priority: HIGH Effort: 2 weeks Assignee: Frontend Developer

Subtasks:

• Audit all pages for mobile compatibility

• Implement responsive navigation patterns

• Optimize forms for touch interfaces

• Add offline capability for critical functions

• Implement Progressive Web App features

Acceptance Criteria:

• All pages responsive on devices 320px+

• Touch-friendly interface elements (44px+ touch targets)

• Offline functionality for transaction viewing

• PWA installable on mobile devices

• Performance score >90 on mobile

Task 1.2.2: Advanced Dashboard Components

Priority: MEDIUM Effort: 2 weeks Assignee: Frontend Developer

Subtasks:

• Complete financial analytics dashboard

• Implement real-time transaction monitoring

• Add advanced filtering and search

• Create customizable dashboard widgets

• Implement data visualization components

Acceptance Criteria:

• Interactive charts and graphs functional

• Real-time data updates via WebSocket

• Advanced filtering saves user preferences

• Dashboard customization persists across sessions

• Data export functionality working

Task 1.2.3: User Experience Improvements

Priority: MEDIUM Effort: 1 week Assignee: UI/UX Developer

Subtasks:

• Implement loading states for all async operations

• Add success/error feedback for all actions

• Improve navigation and breadcrumbs

• Add keyboard shortcuts for power users

• Implement bulk action capabilities

Acceptance Criteria:

• Loading states visible for operations >500ms

• Clear feedback for all user actions

• Intuitive navigation with breadcrumbs

• Keyboard shortcuts documented and functional

• Bulk operations work for common tasks

1.3 Security & Compliance Hardening

Task 1.3.1: Security Audit & Penetration Testing

Priority: HIGH Effort: 2 weeks Assignee: Security Specialist

Subtasks:

• Conduct comprehensive security audit

• Perform penetration testing

• Review and fix identified vulnerabilities

• Implement additional security headers

• Set up security monitoring

Acceptance Criteria:

• Zero critical security vulnerabilities

• Security audit report completed

• OWASP Top 10 compliance verified

• Security monitoring alerts configured

• Security documentation updated

Task 1.3.2: Compliance Framework Implementation

Priority: HIGH Effort: 3 weeks Assignee: Compliance Developer

Subtasks:

• Implement AML/KYC automated screening

• Add Central Bank of Liberia reporting modules

• Create audit trail reporting

• Implement data retention policies

• Add compliance monitoring dashboard

Acceptance Criteria:

• AML screening integrated with customer onboarding

• CBL reports generated automatically

• Complete audit trails for all transactions

• Data retention policies enforced

• Compliance dashboard shows all metrics

1.4 Performance Optimization

Task 1.4.1: Backend Performance Tuning

Priority: HIGH Effort: 2 weeks Assignee: Performance Engineer

Subtasks:

• Implement API response caching

• Optimize database queries

• Add connection pooling

• Implement rate limiting

• Set up performance monitoring

Acceptance Criteria:

• API response times <500ms for 95% of requests

• Database query times optimized

• Rate limiting prevents abuse

• Performance monitoring dashboard operational

• Load testing passes for 1000 concurrent users

Task 1.4.2: Frontend Performance Optimization

Priority: MEDIUM Effort: 1 week Assignee: Frontend Developer

Subtasks:

• Implement code splitting and lazy loading

• Optimize bundle sizes

• Add service worker for caching

• Implement image optimization

• Add performance monitoring

Acceptance Criteria:

• Initial page load <3 seconds

• Bundle sizes optimized (main bundle <500KB)

• Service worker caches static assets

• Images optimized and responsive

• Core Web Vitals scores >90

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Phase 2: Customer-Facing Applications

2.1 Mobile Banking Application

Task 2.1.1: Mobile App Foundation

Priority: HIGH Effort: 4 weeks Assignee: Mobile Developer

Subtasks:

• Set up React Native project structure

• Implement authentication and biometrics

• Create core navigation and UI components

• Implement offline data synchronization

• Add push notification support

Acceptance Criteria:

• React Native app runs on iOS and Android

• Biometric authentication (Face ID/Touch ID)

• Core UI components match design system

• Offline mode for account viewing

• Push notifications functional

Task 2.1.2: Core Banking Features

Priority: HIGH Effort: 6 weeks Assignee: Mobile Developer

Subtasks:

• Implement account balance and transaction history

• Add fund transfer functionality

• Create bill payment interface

• Implement loan application and tracking

• Add customer support chat

Acceptance Criteria:

• Real-time balance updates

• Secure fund transfers with confirmations

• Bill payment integration working

• Loan application workflow complete

• In-app customer support functional

Task 2.1.3: Advanced Mobile Features

Priority: MEDIUM Effort: 3 weeks Assignee: Mobile Developer

Subtasks:

• Implement QR code payments

• Add mobile money integration

• Create spending analytics

• Implement location-based services

• Add document scanning for KYC

Acceptance Criteria:

• QR code generation and scanning functional

• Mobile money transfers working

• Spending analytics with visualizations

• ATM/branch locator functional

• Document scanning with OCR

2.2 Internet Banking Portal

Task 2.2.1: Web Banking Foundation

Priority: HIGH Effort: 3 weeks Assignee: Frontend Developer

Subtasks:

• Create customer-facing Next.js application

• Implement secure customer authentication

• Design responsive customer dashboard

• Add session management and security

• Implement customer profile management

Acceptance Criteria:

• Separate customer web application

• Multi-factor authentication required

• Responsive dashboard for all devices

• Secure session management

• Profile management with KYC updates

Task 2.2.2: Banking Operations Interface

Priority: HIGH Effort: 4 weeks Assignee: Frontend Developer

Subtasks:

• Implement account management interface

• Add transaction history and search

• Create fund transfer workflows

• Implement statement generation

• Add loan application and management

Acceptance Criteria:

• Complete account overview and details

• Advanced transaction search and filtering

• Secure fund transfer with confirmations

• PDF statement generation and download

• Loan application and status tracking

Task 2.2.3: Customer Self-Service Features

Priority: MEDIUM Effort: 2 weeks Assignee: Frontend Developer

Subtasks:

• Implement service request system

• Add appointment scheduling

• Create customer feedback system

• Implement document upload portal

• Add financial planning tools

Acceptance Criteria:

• Service requests tracked to resolution

• Online appointment booking functional

• Feedback system with ratings

• Secure document upload and storage

• Basic financial planning calculators

2.3 USSD Banking Integration

Task 2.3.1: USSD Gateway Integration

Priority: HIGH Effort: 3 weeks Assignee: Integration Developer

Subtasks:

• Integrate with USSD gateway provider

• Implement USSD session management

• Create menu-driven banking interface

• Add transaction processing via USSD

• Implement security and PIN verification

Acceptance Criteria:

• USSD codes functional on all networks

• Session management prevents timeouts

• Intuitive menu navigation

• Secure transaction processing

• PIN-based authentication working

Task 2.3.2: USSD Banking Features

Priority: MEDIUM Effort: 2 weeks Assignee: Integration Developer

Subtasks:

• Implement balance inquiry

• Add mini statement functionality

• Create fund transfer options

• Add bill payment capabilities

• Implement loan balance inquiry

Acceptance Criteria:

• Real-time balance inquiry

• Transaction history via USSD

• Fund transfers with confirmations

• Bill payment integration

• Loan information accessible

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Phase 3: Advanced Integrations

3.1 Payment Gateway Integration

Task 3.1.1: Card Processing Integration

Priority: HIGH Effort: 4 weeks Assignee: Integration Developer

Subtasks:

• Integrate with Visa/Mastercard processors

• Implement PCI DSS compliance

• Add card authorization and settlement

• Create card management interface

• Implement fraud detection

Acceptance Criteria:

• Card payments processed successfully

• PCI DSS compliance certified

• Real-time authorization and settlement

• Card blocking/unblocking functional

• Fraud detection alerts working

Task 3.1.2: Online Payment Gateway

Priority: HIGH Effort: 3 weeks Assignee: Integration Developer

Subtasks:

• Integrate with payment gateway providers

• Implement 3D Secure authentication

• Add recurring payment support

• Create payment reconciliation

• Implement refund processing

Acceptance Criteria:

• Online payments processed securely

• 3D Secure authentication functional

• Recurring payments automated

• Payment reconciliation accurate

• Refund processing working

3.2 Mobile Money Integration

Task 3.2.1: MTN MoMo Integration

Priority: HIGH Effort: 3 weeks Assignee: Integration Developer

Subtasks:

• Integrate with MTN MoMo API

• Implement account linking

• Add money transfer functionality

• Create balance synchronization

• Implement transaction reconciliation

Acceptance Criteria:

• MTN MoMo accounts linked successfully

• Bi-directional money transfers working

• Real-time balance updates

• Transaction reconciliation automated

• Error handling for failed transactions

Task 3.2.2: Orange Money Integration

Priority: HIGH Effort: 3 weeks Assignee: Integration Developer

Subtasks:

• Integrate with Orange Money API

• Implement account verification

• Add transfer and payment capabilities

• Create transaction monitoring

• Implement webhook handling

Acceptance Criteria:

• Orange Money integration functional

• Account verification working

• Transfer and payment processing

• Real-time transaction monitoring

• Webhook notifications handled

3.3 Regulatory & Compliance Integrations

Task 3.3.1: Central Bank of Liberia Integration

Priority: HIGH Effort: 4 weeks Assignee: Compliance Developer

Subtasks:

• Implement CBL reporting APIs

• Add regulatory data collection

• Create automated report generation

• Implement compliance monitoring

• Add regulatory filing system

Acceptance Criteria:

• CBL reports generated automatically

• Regulatory data collected accurately

• Report generation scheduled

• Compliance violations detected

• Filing system tracks submissions

Task 3.3.2: Credit Bureau Integration

Priority: MEDIUM Effort: 3 weeks Assignee: Integration Developer

Subtasks:

• Integrate with credit bureau APIs

• Implement credit score retrieval

• Add credit history reporting

• Create automated screening

• Implement data synchronization

Acceptance Criteria:

• Credit scores retrieved in real-time

• Credit history accurate and current

• Automated screening for loan applications

• Regular data synchronization

• Credit reporting compliance maintained

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Phase 4: Market Deployment

4.1 Production Infrastructure Setup

Task 4.1.1: Cloud Infrastructure Deployment

Priority: HIGH Effort: 3 weeks Assignee: DevOps Engineer

Subtasks:

• Set up production cloud environment

• Implement load balancing and auto-scaling

• Configure database clustering

• Set up monitoring and alerting

• Implement backup and disaster recovery

Acceptance Criteria:

• Production environment operational

• Load balancing distributes traffic

• Database cluster provides high availability

• Monitoring covers all system components

• Disaster recovery tested and documented

Task 4.1.2: Security & Compliance Setup

Priority: HIGH Effort: 2 weeks Assignee: Security Engineer

Subtasks:

• Implement production security controls

• Set up intrusion detection systems

• Configure audit logging

• Implement data encryption

• Set up compliance monitoring

Acceptance Criteria:

• Security controls operational

• Intrusion detection alerts configured

• Audit logs captured and stored

• Data encrypted at rest and in transit

• Compliance monitoring automated

4.2 Pilot Implementation

Task 4.2.1: Pilot Bank Onboarding

Priority: HIGH Effort: 4 weeks Assignee: Implementation Team

Subtasks:

• Select and contract pilot bank

• Conduct requirements analysis

• Customize system for pilot bank

• Migrate pilot bank data

• Conduct user acceptance testing

Acceptance Criteria:

• Pilot bank selected and contracted

• Requirements documented and approved

• System customized for bank needs

• Data migration completed successfully

• UAT passed with sign-off

Task 4.2.2: Staff Training Program

Priority: HIGH Effort: 3 weeks Assignee: Training Team

Subtasks:

• Develop training materials

• Create user manuals and guides

• Conduct train-the-trainer sessions

• Deliver end-user training

• Implement certification program

Acceptance Criteria:

• Comprehensive training materials created

• User manuals for all roles completed

• Trainers certified on system

• All users trained and certified

• Training feedback incorporated

4.3 Go-Live Support

Task 4.3.1: Go-Live Preparation

Priority: HIGH Effort: 2 weeks Assignee: Implementation Team

Subtasks:

• Conduct final system testing

• Prepare go-live checklist

• Set up support team structure

• Implement monitoring dashboards

• Prepare rollback procedures

Acceptance Criteria:

• All system tests passed

• Go-live checklist completed

• Support team ready and trained

• Monitoring provides full visibility

• Rollback procedures tested

Task 4.3.2: Post Go-Live Support

Priority: HIGH Effort: 4 weeks Assignee: Support Team

Subtasks:

• Provide 24/7 go-live support

• Monitor system performance

• Address user issues promptly

• Collect feedback and improvement suggestions

• Implement urgent fixes and updates

Acceptance Criteria:

• Support team available 24/7

• System performance monitored continuously

• Issues resolved within SLA

• Feedback collected and analyzed

• Critical fixes deployed quickly

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Ongoing Maintenance Tasks

M1: System Monitoring & Maintenance

Task M1.1: Performance Monitoring

Priority: HIGH Frequency: Continuous Assignee: DevOps Team

Activities:

• Monitor system performance metrics

• Track user experience indicators

• Analyze transaction processing times

• Monitor database performance

• Track API response times

Success Metrics:

• 99.9% system uptime

• <2 second average response time

• <0.1% transaction error rate

• Database queries <100ms average

• API calls <500ms average

Task M1.2: Security Monitoring

Priority: HIGH Frequency: Continuous Assignee: Security Team

Activities:

• Monitor security alerts and threats

• Analyze audit logs for anomalies

• Update security patches

• Conduct regular vulnerability scans

• Review access controls

Success Metrics:

• Zero successful security breaches

• All patches applied within 48 hours

• 100% audit log coverage

• Monthly vulnerability scans clean

• Quarterly access reviews completed

M2: Feature Enhancement & Updates

Task M2.1: Regular Feature Updates

Priority: MEDIUM Frequency: Monthly Assignee: Development Team

Activities:

• Implement user-requested features

• Update system integrations

• Enhance user interface

• Optimize system performance

• Add new reporting capabilities

Success Metrics:

• Monthly feature releases

• User satisfaction >90%

• Feature adoption >80%

• Performance improvements measurable

• New reports meet business needs

Task M2.2: Regulatory Updates

Priority: HIGH Frequency: As Required Assignee: Compliance Team

Activities:

• Monitor regulatory changes

• Update compliance modules

• Modify reporting requirements

• Update KYC/AML procedures

• Implement new regulations

Success Metrics:

• 100% regulatory compliance maintained

• Updates implemented within deadlines

• No compliance violations

• Regulatory reports accurate

• Audit findings addressed promptly

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Resource Requirements

Development Team Structure

Core Development Team (8-10 people)

• Technical Lead (1): Overall technical direction and architecture

• Backend Developers (2): API development and database management

• Frontend Developers (2): Web and mobile interface development

• Mobile Developer (1): Native mobile app development

• Integration Developer (1): External system integrations

• DevOps Engineer (1): Infrastructure and deployment

• QA Engineer (1): Testing and quality assurance

Specialized Support Team (4-6 people)

• Security Specialist (1): Security audit and compliance

• Database Administrator (1): Database optimization and management

• UI/UX Designer (1): User interface and experience design

• Business Analyst (1): Requirements and process analysis

• Training Specialist (1): Documentation and training materials

• Project Manager (1): Project coordination and management

Infrastructure Requirements

Development Environment

• Development Servers: 4-6 cloud instances for development and testing

• Staging Environment: Production-like environment for testing

• CI/CD Pipeline: Automated build, test, and deployment pipeline

• Code Repository: Git-based version control with backup

• Project Management: Task tracking and collaboration tools

Production Environment

• Application Servers: Load-balanced cluster with auto-scaling

• Database Servers: High-availability PostgreSQL cluster

• Load Balancers: Traffic distribution and SSL termination

• Monitoring Systems: Comprehensive system and application monitoring

• Backup Systems: Automated backup with offsite storage

Budget Estimates

Development Costs (12 months)

• Personnel: $800,000 - $1,200,000

• Infrastructure: $100,000 - $150,000

• Software Licenses: $50,000 - $75,000

• Third-party Services: $75,000 - $100,000

• Training & Certification: $25,000 - $50,000

• Contingency (20%): $210,000 - $315,000

• Total: $1,260,000 - $1,890,000

Ongoing Operational Costs (Annual)

• Personnel: $600,000 - $900,000

• Infrastructure: $120,000 - $180,000

• Software Licenses: $60,000 - $90,000

• Third-party Services: $90,000 - $120,000

• Support & Maintenance: $50,000 - $75,000

• Total: $920,000 - $1,365,000

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Risk Management

Technical Risks

Risk T1: Integration Complexity

Probability: Medium Impact: High Mitigation:

• Start integration development early

• Create comprehensive API documentation

• Implement thorough testing protocols

• Establish fallback procedures for integration failures

Risk T2: Performance Issues

Probability: Medium Impact: Medium Mitigation:

• Conduct regular performance testing

• Implement monitoring and alerting

• Plan for horizontal scaling

• Optimize database queries proactively

Risk T3: Security Vulnerabilities

Probability: Low Impact: High Mitigation:

• Conduct regular security audits

• Implement security best practices

• Keep all dependencies updated

• Establish incident response procedures

Business Risks

Risk B1: Regulatory Changes

Probability: Medium Impact: Medium Mitigation:

• Monitor regulatory developments closely

• Build flexible compliance framework

• Maintain relationships with regulatory bodies

• Plan for rapid compliance updates

Risk B2: Market Competition

Probability: High Impact: Medium Mitigation:

• Focus on unique value propositions

• Maintain competitive pricing

• Emphasize superior customer service

• Continuously innovate and improve

Risk B3: Customer Adoption

Probability: Medium Impact: High Mitigation:

• Conduct thorough user testing

• Provide comprehensive training

• Implement gradual rollout strategy

• Gather and act on user feedback

Operational Risks

Risk O1: Resource Availability

Probability: Medium Impact: Medium Mitigation:

• Maintain adequate team size

• Cross-train team members

• Establish vendor relationships

• Plan for staff augmentation

Risk O2: Infrastructure Failures

Probability: Low Impact: High Mitigation:

• Implement redundant systems

• Establish disaster recovery procedures

• Conduct regular backup testing

• Maintain 24/7 monitoring

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Success Criteria

Technical Success Criteria

System Performance

• Uptime: 99.9% system availability

• Response Time: <2 seconds for 95% of transactions

• Throughput: Support 1,000+ concurrent users

• Error Rate: <0.1% transaction error rate

• Security: Zero critical security vulnerabilities

Code Quality

• Test Coverage: >90% automated test coverage

• Documentation: 100% API documentation

• Code Standards: All code passes quality checks

• Security: Regular security audits with clean results

• Performance: All performance benchmarks met

Business Success Criteria

Market Adoption

• Customer Acquisition: 10+ financial institutions in first year

• User Growth: 50% year-over-year growth

• Transaction Volume: 100,000+ daily transactions

• Customer Satisfaction: >90% satisfaction score

• Feature Adoption: >80% feature utilization

Financial Success

• Revenue Growth: 100% year-over-year revenue growth

• Cost Efficiency: 50% reduction in operational costs for clients

• ROI: Positive ROI for clients within 18 months

• Market Share: 25% market share in Liberian banking technology

• Profitability: Break-even within 24 months

Operational Success Criteria

Support & Maintenance

• Support Response: <4 hours for critical issues

• Issue Resolution: 95% of issues resolved within SLA

• System Updates: Monthly feature releases

• Training Effectiveness: 95% user certification rate

• Documentation: Complete and up-to-date documentation

Compliance & Risk

• Regulatory Compliance: 100% compliance with all regulations

• Audit Results: Clean audit results with no major findings

• Risk Management: All identified risks properly mitigated

• Data Security: No data breaches or security incidents

• Business Continuity: Disaster recovery tested and verified

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Conclusion

This comprehensive task breakdown provides a roadmap for completing and deploying the RISWIS core banking system. The plan balances technical excellence with market needs, ensuring the system meets both functional requirements and business objectives.

The phased approach allows for:

• Risk Mitigation: Early identification and resolution of issues

• Iterative Improvement: Continuous feedback and enhancement

• Market Validation: Pilot implementation before full deployment

• Resource Optimization: Efficient use of development resources

• Quality Assurance: Comprehensive testing and validation

Success depends on:

• Strong Project Management: Clear coordination and communication

• Technical Excellence: High-quality development and testing

• User Focus: Continuous attention to user needs and feedback

• Regulatory Compliance: Adherence to all applicable regulations

• Market Awareness: Understanding of competitive landscape and customer needs

This plan positions RISWIS for successful market entry and long-term growth in the West African banking technology market.

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Document Version Control

• Version 1.0: Initial comprehensive task breakdown

• Last Updated: January 2025

• Next Review: Monthly during implementation

• Stakeholders: Development Team, Project Management, Business Development