Welcome to RISWIS Banking System Documentation

🏦 About RISWIS

RISWIS is a comprehensive internal banking system designed for modern financial institutions. Built with security, compliance, and efficiency at its core, RISWIS streamlines banking operations while maintaining the highest standards of financial data protection.

🚀 Quick Start

For Bank Staff

• New to RISWIS? Start with our System Overview

• Need help with daily tasks? Check your role-specific guide:

  • 👑 Admin Guide - System administration and configuration

  • 💰 Teller Guide - Daily banking operations

  • 📊 Manager Guide - Branch management and reporting

  • 🛡️ Compliance Guide - Regulatory and audit procedures

For Developers

• Technical Documentation: System Architecture

• API Reference: Complete API Documentation

• Database Schema: Data Models and Relationships

🎯 Key Features

💼 Core Banking Operations

• Account Management - Open, manage, and monitor customer accounts

• Transaction Processing - Deposits, withdrawals, and transfers

• Cash Management - Teller cash tracking and balancing

• Money Transfers - Secure domestic and international transfers

🔒 Security & Compliance

• Role-Based Access Control - Granular permissions system

• Audit Trails - Complete transaction and system logging

• AML/KYC Compliance - Anti-money laundering procedures

• Data Encryption - Banking-grade security standards

📊 Reporting & Analytics

• Financial Reports - Comprehensive banking reports

• Dashboard Analytics - Real-time business insights

• Compliance Reports - Regulatory reporting tools

• Custom Reports - Flexible report generation

📱 Communication

• SMS Alerts - Automated customer notifications

• Email Integration - System notifications and reports

• Push Notifications - Real-time system alerts

🏗️ System Architecture

graph TB
    A[Frontend - Next.js] --> B[API Gateway]
    B --> C[Backend - Express.js]
    C --> D[Database - PostgreSQL]
    C --> E[SMS Service]
    C --> F[Email Service]
    C --> G[File Storage]
    
    subgraph "Security Layer"
        H[JWT Authentication]
        I[Role-Based Access]
        J[Audit Logging]
    end
    
    B --> H
    C --> I
    C --> J

👥 User Roles & Permissions

Role	Access Level	Primary Functions
Super Admin	Full System	System configuration, user management
Admin	Administrative	User management, system settings
Manager	Branch Management	Staff oversight, reporting, approvals
Teller	Operational	Customer transactions, cash handling
Compliance Officer	Audit & Compliance	Risk monitoring, regulatory reports

📞 Getting Help

🆘 Support Channels

• System Issues: Contact your IT administrator

• User Training: Refer to role-specific guides

• Technical Support: Support & Troubleshooting

📚 Additional Resources

• Glossary - Banking and system terminology

• FAQ - Frequently asked questions

• System Requirements - Technical specifications

🔄 What's New

Recent Updates

• ✅ Enhanced SMS analytics dashboard

• ✅ Improved transaction reversal workflow

• ✅ Mobile-responsive design updates

• ✅ Advanced reporting capabilities

Coming Soon

• 🚧 Enhanced mobile app features

• 🚧 Advanced analytics dashboard

• 🚧 Integration with external payment systems

📋 Navigation Guide

This documentation is organized into the following sections:

📖 Documentation Structure
├── 🏠 Home (You are here)
├── 👥 User Guides - Role-specific instructions
├── 🔧 Technical Docs - System architecture and APIs
├── 💼 Business Processes - Banking workflows
├── 🆘 Support - Help and troubleshooting
└── 📋 Appendices - Reference materials

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Need immediate help? Use the search function above or navigate to your role-specific guide for detailed instructions.

Last updated: January 2025